ZOMBOTIX
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INTEGRATIONS

Keep your dialer.
Add the conversation layer.

VICIdial is our primary integration path. Other stacks are assessed case by case before we claim compatibility.

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Telephony ↔ conversation boundaryConceptual
Your dialerVICIdial primary
ZombotixConversation layer
Your teamWarm handoff
  • Audio / signalingStays on your telephony path; Zombotix joins the connected call.
  • Errors & stopsMapped failure, stop, and escalate paths before go-live.
  • DataYou keep lists & campaigns; we process the configured conversation layer under contract.
Conceptual illustration — VICIdial primary path; other stacks assessed case by case
CONNECTION BOUNDARIES

Clear ownership on the call path.

Audio and signaling stay on your telephony path. Zombotix owns the conversation layer, outcomes, and handoff context—under contract.

01

VICIdial — primary path

Connected-call handling and transfers validated in your environment before go-live.

02

Other stacks — assessed

Familiar protocols are not automatic support. We evaluate before committing.

03

Safe failure paths

Error, stop, and handoff cases mapped in testing so calls do not fail silently.

04

Data boundaries

You keep campaign and list control. Zombotix processes the configured conversation layer under contract.

INTEGRATION LIFECYCLE

How we connect safely.

  1. 01

    Compatibility assessment

    Confirm dialer type/version, routing, transfers, and security controls.

  2. 02

    Sandbox / test environment

    Connect a non-production path and exercise happy, stop, and failure cases.

  3. 03

    Configuration

    Map conversation logic, destinations, and handoff context to your operation.

  4. 04

    Acceptance & rollout

    Sign off on tests, then launch with agreed support and monitoring.

COMPATIBILITY

What we confirm first.
Before we claim support.

Are other dialers supported?

Case by case. A logo is not a guarantee of compatibility.

What should we prepare?

Dialer type and version, endpoint and authentication requirements, test numbers, transfer destinations, and security controls—without sharing private secrets in the public form.

Who controls contact lists?

In the customer-managed model, you operate the dialer and authorized lists.

NEXT STEP

Share your telephony environment.

Request a private walkthrough and a tailored proposal.

Check compatibility