ZOMBOTIX
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THE ZOMBOTIX PLATFORM

Enterprise AI voice
for your telephone workflows.

Configure conversations, capture outcomes, hand off to people, and review sessions—on the telephony you already run.

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WHAT YOU CONFIGURE

Configured for your operation.

Configure the conversation layer to fit your systems, operations, and service requirements.

01

Conversation design

Prompts, decision points, fallbacks, and escalation rules for each connected call.

02

Live session behavior

Configured logic guides the call, records outcomes, and follows approved stop and escalate paths.

03

Human handoff

Warm transfer with context when a person should take over.

04

Licensing & support

Software, implementation, and technical support agreed before go-live.

Session reviewConceptual
Caller intentQualified interest
DispositionWarm transfer
Agent contextName · need · consent
Conceptual illustration — example fields only, not customer results
AFTER THE CALL

Operators see what happened.

Illustrative session fields only. Exact reporting depends on your configuration.

  • Intent and disposition captured
  • Transfer context for agents
  • Stop and escalate paths tested before go-live
See integrations
PRODUCT PATH

From configuration to handoff.

  1. 01

    Configure

    Define prompts, branches, guardrails, and handoff rules for your workflow.

  2. 02

    Run live

    Connected calls follow the approved path on your supported telephony.

  3. 03

    Review outcomes

    Dispositions and session records where enabled for your deployment.

  4. 04

    Hand off

    Warm-transfer to your team with the context already captured.

Higher-risk and regulated uses require appropriate authorization and additional review. Technical configuration is not a guarantee of legal compliance.

Security & trust
PLATFORM QUESTIONS

How the product fits.
Practical answers.

What does Zombotix connect to?

VICIdial is our primary path. Other telephony is assessed case by case before we commit to support.

What do we need to provide?

Workflow goals, dialer type/version, routing and transfer destinations, test numbers, and any security or residency requirements.

How is integration tested?

We validate connected-call handling, transfers, stop paths, and failure cases in a test environment before go-live.

How do exceptions and hand-offs work?

Stop, escalate, and warm-transfer paths are configured and tested so a person can take over with context.

Which functions are optional?

Recording, detailed analytics, and extra reporting depend on your deployment agreement—not every feature is required.

NEXT STEP

See a configuration built for your workflow.

Request a private walkthrough and a tailored proposal.

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